Our Approach

Focus on the work. Our practice is about providing services that support the organization’s work getting done, successfully and sustainably.
Simplicity is key. Complex solutions too often destroy value in organizations.
Solutions must emerge from the fabric of the organization and be tightly linked to its objectives. Much of any solution currently exists in the organization. Solutions must be understood and implemented by real people in the organization.
Executives know the culture and the complexity of their business. Outsiders rarely, if ever, do.
“Instantaneous change” is a myth. Our approach is to listen to management’s concerns/challenges and support development of practical, fit-for-purpose improvements that align with the organization’s approach to operations.
Unique, fit-for-purpose approaches are required for each organization and challenge. “Cookie cutter” processes or techniques typically do not work or cannot be sustained.
We collaborate with leading technology/engineering organizations to design, develop and support implementation of critical work processes. Our practice delivers the management process aspects of successful solutions, e.g., organizational design, corporate culture analysis, change management, process development, performance metrics.

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